MORE Photobook Drama

Are you kidding me?! I decided to go with Blurb since that was what people most recommended and they had a $10 off promo code for flickr.com members.  Here is the link to the code, and an image of it:

Now, do you see anything that says a total amount that you have to spend before you get the $10 off? Nope. Do you seen an asterisk or a link (trust me, there isn’t) that explains further details of the offer? Nope. Do you see ANY find print? Nope? Me neither.

So, I spent ALL day. Procrastinating from my homework in order to create this cute little book for a Christmas present for some one special.  I finally get it done hours later and go to check out…only to find that the code doesn’t work.  “Sorry, this promotion cannot be applied to this dollar amount.”

WHAT?  So I email tech support about it and they email with this sloppy excuse:

“Thank you for contacting us at Blurb. I’m terribly sorry for the inconvenience, the fine print on that promo should read as follows. “Purchase $29.95, get $10.00 off your product total. Share this promotion among 100000 friends. Each customer can use this promotion 1 time. Offer valid between 2008-11-09 and 2008-12-06. Promotion only valid for books created by the customer.”

Some one PLEASE tell me where this fine print is located?  Am I being totally ridiculous by simply wanting want this coupon SAYS not what is SHOULD say?  Isn’t it faulty of Blurb to leave out important details of the promotion? Shouldn’t I still get what exactly what the promo SAYS, since it’s their fault they left out the details? (And did you notice that the date he gave me is a different date than the promo image?)

Are you kidding me?! This is now THREE photo sites that have wasted my time in trying to create a photobook. Why do I have such rotten luck in this area? Or really, why do these sites just suck?

Seriously, tell me if I’m being ridiculous about this. And what to would do about it. Do I keep fighting for “justice”? It’s just not right.


4 Comments so far
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That sucks and I would definitely fight it. They should hold to what the ad says. Tell them if you don’t get the coupon as advertised you will contact the BBB. That always gets results for me! Good luck!

I would fight it too…they should hold to what their advertising says. Not to mention, you wasted your time only to be let down. If they want to please their annoyed customer, they’ll do something to compensate for the trouble they’ve caused! Keep complaining! Lol.

I agree with Breanna, there are definitely laws agains false advertisement- I would threaten to contact the Better Business Bureau!

I don’t know what type of photobook that you’re trying to create, but I just did one on CVS’s website. I haven’t gotten it back yet, so I’m not sure what the quality is going to be like, but you could always look into that as an option.



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